Degraded Performance with Marketplace App Integrations in Jira Cloud

Incident Report for Atlassian Developer

Resolved

Between 03 November 2026, 19:55 UTC and 04 November 2026, 10:21 UTC, select Marketplace apps encountered 429 rate limit errors, causing intermittent delays for automated workflows in Jira Cloud.

The underlying issue has been identified and mitigated, and all affected apps and integrations are functioning normally.

If you continue to experience any issues, please reach out to our team at Atlassian Support.

Posted Nov 04, 2026 - 11:03 UTC

Investigating

We are investigating an issue where select Marketplace apps are encountering 429 rate limit errors, causing intermittent delays and impacting automated workflows in Jira Cloud. Core Jira functionality remains fully operational.

Our teams are actively working on a resolution, and we will share our next update within 1 hour or sooner.

Posted Nov 04, 2026 - 10:36 UTC

This incident affected: APIs (Product Events).